Those greetings can differ a lot depending on where you are. In Thailand people bow and don’t shake hands, meanwhile in America people shake hands with a strong grip and make eye contact. Another example is the Kenyan people who ask news about the family or life while greeting when at the same time it is considered inappropriate in Norway. Greeting people is the first contact you get with someone. It is important to know the national way of greeting in order to give good impressions about you, especially for business purposes.
Moreover, the differences in greetings around the world have an impact on customer services in a way that the salesperson needs to accommodate to the cultural background of the consumers to give the best customer experience. In order to provide good customer service to every customer, the way of greeting people is something that every salesman should know, especially for luxury brands that offer high-end service. However, some customers are looking for a local experience, for example, Chinese shoppers enjoy the French greeting when buying the product from French brands, which differs a lot from the Chinese way of greeting. Knowing the way of greeting people is a skill that every salesman should have to improve their performance.