We started in June 2001 with mystery shopping, research and analysis and we soon became skilled in figuring out what companies should do to improve their performance. We began developing a set of tools to not only obtain the required insights, but to ensure this insight reached those who could make the difference; your people at the front line.
We help companies like yours grow the front line. We are passionate about YOUR frontline. Your employees should have the insights to improve, and to have someone by their side to help them on their way. We work together with your front line and create a desire to perform, grow, and be the best.
Our principal mission at AQ is straightforward. It is to partner with companies that at the end share our vision and passion: “to let people experience great service” and have the focus to walk the talk.
With more than 10 years’ experience in the business we have since grown into a multicultural company with global reach and local roots. We have the right set of tools and expertise to customise solutions for your business. And you will find – from our very first meeting with you – that we are much more than just a service provider. In us you will find willing partners who are as passionate about your business – from frontline to bottom line, from your products and services to your customers – as you are.