Dear Auditors & Mystery Shoppers,
Our clients count on us to provide them with fresh & reliable insights!
To ensure a short turn around time, we require that your video must be uploaded before noon the day after your visit so that our quality assurance team can review the reports and video within 24hours. We will get back to you if we have any queries so please keep an eye out for us.
Any questions: please call us at +603-20721133
Thank you for your efforts!
Before you upload:
– Please use the same e-mail address that you used when you registered with us.
– Please enter your full name in the description box
– Please rename the file correctly:
“State_Location Name_Date(yyyymmdd)_Video sequence”
For example: “KL_SH Bangsar_20170215_Video1”
Important for when you upload:
– There is no progress bar when you upload
– You will only get a message once the upload is completed
– Do not refresh page while uploading (if you refresh you must start over).
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